Legal & Policy Center
Understand your rights, protections, and responsibilities on Ventrix Marketplace. Explore our versioned legal documents for buyers, merchants, and platform operations.
Delivery Verification Policy
Rules and responsibilities governing 6-digit OTP codes and order handoff
Dispute Resolution Policy
Evidence requirements, timelines, and resolution frameworks for marketplace disputes
Marketplace Buyer Terms
Terms governing purchases, escrow protection, and customer conduct on Ventrix Marketplace
Marketplace Escrow Policy
Detailed rules governing payment escrow, holding periods, disbursements, and refunds
Marketplace Privacy Policy
Customer data privacy and processing policy for marketplace buyers
Merchant Marketplace Agreement
Binding rules, fulfillment duties, and escrow participation for local local local local merchants
Privacy Policy
Data protection and privacy guidelines under Ghana Data Protection Act (Act 843)
Terms of Service
General platform terms of service governing Ventrix RMS and SaaS features